Welcome to your source for information of special interest to our Theatricals Customers. You may choose from any of the articles to the right:

Each year representatives from The R&H Theatre Library travel around the country meeting customers at regional and national theatre conferences. Often we present a workshop called "Money Saving Tips." We know how costly it is to mount a musical and we want to do everything possible to help you save money. We've noticed many customers pay more in miscellaneous expenses than they need to. It seems the main reason for this is many customers overlook the fine print in the License Agreements they sign. Starting with this issue of NEWSŠ we'll periodically explain portions of our License Agreement which are often misunderstood or ignored. So grab a magnifying glass and let's take a look at that fine print!

3. SHIPMENT AND RETURN OF MATERIALS
   1. You must allow a minimum of ten (10) days following our receipt of your signed License Agreement and attendant payment for the shipping of materials.

When planning their seasons most customers request perusal materials and ask for a License Agreement/Royalty Quote well before rehearsals are scheduled to begin. This is smart planning. In many cases, however, the signed License Agreement and payment are returned to our office just before rehearsals are to begin. Receipt of the License is usually followed by a desperate phone call begging for the immediate shipment of rehearsal materials. Though we strive to meet all our customers' needs, this does create a problem.

The popularity of the musicals in our catalogue causes a very high volume of requests for performance rights. Processing all the incoming Licenses and deposits requires several days. Once your musical is properly "booked," the shipment of your materials is scheduled - one of our top priorities is that all our customers receive their materials when they need them. To that end, scripts and scores are pulled from inventory, carefully inspected, safely packed, properly addressed and scheduled to ship on the appropriate day. Given the tremendous amount of traffic in and out of our shipping department we allocate several days for this part of the process. (Indeed, during our busy season when schools are presenting their spring musicals and summer stock theatres are gearing up, our shipping department looks like Grand Central Station.)

We would love to be able to ship all our customers their rehearsal materials the next day and often we can. But we can't anticipate being able to do this every time - that's why we require 10 days. When the items you request are in stock and available, we will be happy to accommodate your urgent requests. Be aware, however, this usually requires an additional handling fee - wouldn't that money be put to better use renting an extra costume or hiring another clarinet player? In order to avoid handling fees of this kind we urge you to mail your signed License Agreement and deposit at least six (6) weeks prior to your first rehearsal (Canadian customers please mail eight (8) weeks prior to your first rehearsal.)

We do everything we do with you in mind. This is just one way you can hold on to more of the dollars you work so hard for. There are many more. Future issues of NEWSŠ will examine other aspects of the License Agreement. Meanwhile we hope our customers will leave no paragraph unread. Of course, if you ever have a question, don't hesitate to pick up the phone. We'll be happy to talk you through the fine print!